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Zoe Shakespeare

Operations Director

I have over 20 years of customer service and operational leadership, both in the UK and Europe, and always with an international context. I’ve worked in the ISC Research Head Office since 2014, providing training and expertise on the ISC Outreach system to our many clients around the world, and more recently directing operational activities across the organisation. I love a good process and procedure!

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Maximising your ROI at International Education Events
Maximising your ROI at International Education Events

Featuring insights from Mark Anderson (ICT Evangelist, NetSupport) and Bjorn Sirum (Bett), ISC Research’s first Masterclass session of the year explored practical strategies for suppliers to elevate their presence and secure a strong ROI during the upcoming conference season. Read more

Winners of the 2025 International School Awards
Winners of the 2025 International School Awards

After receiving nearly 200 applications, this year's International School Awards have recognised 14 winning schools. Discover their outstanding projects and initiatives tackling some of the world's most pressing challenges. Read more

How to Best Market to International Schools
How to Best Market to International Schools

In the highly competitive and fast-moving landscape of international education, reaching and engaging a target audience requires a sustained multi-channel approach. The final session of ISC Research’s three-part Masterclass Series offered a variety of perspectives on how to best market to international schools, focusing on the specific approaches and qualities that resonate most with school decision-makers. Read more

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We are dedicated and committed to supporting the broader international schools community by providing data, trends and intelligence. Since 1994, we have guided schools with their growth plans, informed investors on new school development, helped universities to engage with international schools, and advised education suppliers that are supporting the market.