I have over 20 years of customer service and operational leadership, both in the UK and Europe, and always with an international context. I’ve worked in the ISC Research Head Office since 2014, providing training and expertise on the ISC Outreach system to our many clients around the world, and more recently directing operational activities across the organisation. I love a good process and procedure!
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Zoe Shakespeare
Operations Director
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How strategic partnerships became our school’s growth strategy
As competition between international schools increases, one school found that its most effective route to differentiation was not more marketing, but building purposeful partnerships that strengthened learning, community engagement and the school’s wider value proposition. Read more
The next competitive advantage for schools is the experience between the big moments
For schools, growth and sustainability are increasingly shaped not only by what happens in the classroom, but by how effortlessly families navigate everything around it. Read more
The Curriculum Growth Map Has Changed. Is Your International Strategy Keeping Up?
Growth across the international schools market is increasingly concentrated in specific regions and specific curricula. For suppliers still working from assumptions formed five years ago, the Curricula Global Overview 2026 from ISC Research shows just how much the picture has shifted. Read more