I have over 20 years of customer service and operational leadership, both in the UK and Europe, and always with an international context. I’ve worked in the ISC Research Head Office since 2014, providing training and expertise on the ISC Outreach system to our many clients around the world, and more recently directing operational activities across the organisation. I love a good process and procedure!
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Zoe Shakespeare
Operations Director
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Western Asia Expansion: A Guide for Education Suppliers
A step-by-step guide for education suppliers aiming to enter and succeed in Western Asia's international school market. Read more
Preparing Students for the Changing World of Work
How can international schools close the skills gap and prepare students for success in a rapidly changing job market? Explore innovative approaches from ABA Oman International School, The Global College, and Hochalpines Institut Ftan AG. Read more
Maximising your ROI at International Education Events
Featuring insights from Mark Anderson (ICT Evangelist, NetSupport) and Bjorn Sirum (Bett), ISC Research’s first Masterclass session of the year explored practical strategies for suppliers to elevate their presence and secure a strong ROI during the upcoming conference season. Read more
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We are dedicated and committed to supporting the broader international schools community by providing data, trends and intelligence. Since 1994, we have guided schools with their growth plans, informed investors on new school development, helped universities to engage with international schools, and advised education suppliers that are supporting the market.